Online Business & Marketing for Lindy Hoppers – Part 1

Several months ago I was asked to write a blog about marketing for Lindy Hoppers. At the time, the idea was to write about marketing tips for local schools to grow. Being busy running my own marketing agency and taking care of my clients, I never got around to it.

Since then, marketing for Lindy Hop has taken on completely different implications. Now people in every stage of “professional” Lindy Hop, from the most established international instructors to the smallest local schools, are struggling to move online and stay alive.

Shout out to Daniel Newsome for his post, How to teach dancing online (and make money doing it), which inspired me to hit the keyboard today.

Personal & Professional note –

Before digging into this topic, I just want to say that many people know me from my role as a board member for the Frankie Manning Foundation. Please keep in mind that the Foundation is not an example of my marketing knowledge. As a volunteer organization, I have only been able to put in the smallest fraction of effort towards the Foundation’s marketing. I wish I could find time to give FMF the marketing attention it deserves, but running an agency and focusing on the work that gives me an income has to come first. That’s a hard lesson I learned after closing my own dance studio in Toronto because I was giving all of my energy to running Frankie 100 in a full-time, 100% volunteer role for over a year.

On the subject of Self Promotion in Lindy Hop –

Let’s be honest. For many years, it felt “non-Lindy-Hop-ish” to promote yourself too much. It was ok to promote your local dance school in the name of spreading Lindy Hop, but self promotion on a wider level somehow felt icky. We all tried to be so humble and the few outliers who did promote themselves kind of ended up looking tacky. I’m saying that honestly. I think we can all safely agree now that the days of Lindy Hoppers being shy about self promotion are over. Now we are finally at a crossroads: for this dance to survive, our community’s talent needs and deserves proper remuneration. That includes Lindy Hop professionals in all forms including teachers, organizers, administrators, and musicians.

Now down to business.

Running an Online Business: Questions

There are three essential questions to running a successful online business:

  1. What are you offering?
  2. How are you monetizing it?
  3. How are you marketing it?

Your marketing is as important as your offer. It doesn’t matter how talented you are. If people don’t know about it, you aren’t going to make enough money and you’re going to fail.

1. Your Offer, aka. Your Value Proposition

What value can you offer in exchange for money? What sets you apart and what benefits can you offer? Dance lessons don’t have to be the only part of your value proposition. The market has been flooded with online lessons since the start of the pandemic. That’s given the few companies that were already online, like iLindy.com, a massive edge. Kevin and Jo already had over 1000 videos online at iLindy before the pandemic started while other teachers were left scrambling to put up their first video.

With a flooded market, you need to augment your offering in as many ways as possible to shape your unique value proposition. Considerations:

  • Education value – What else can you offer besides the mechanics of Lindy Hop? Consider the value of sharing your dance philosophy, dance history, and more. You have knowledge to share. Think creatively about this.
  • Entertainment value – As Lindy Hoppers, we’re pretty fun people! The visual nature of the dance offers huge potential, but depending on your skills and personality, you could find more ways to increase your entertainment value. This will really augment any education you’re offering.
  • Personal connection value – It’s time to leverage the fact that you’re a “person of interest” in either your local community or in the greater global community. Don’t shy away from personal branding.

Education Value

I think there’s a lot more opportunity for education value surrounding Lindy Hop than has really been explored yet. There are thousands of people all over the world who are passionate about Lindy Hop. Probably hundreds of thousands. (Nobody has a clear number about Lindy Hoppers globally and I do want to spearhead a Lindy Hop census through the Frankie Manning Foundation but that’s another topic.)

But most of those people just * don’t* want to take online dance lessons. Many people just don’t have the drive or interest to take lessons at home. But that’s ok, there is so much more potential to be explored.

So what else can you offer? As one example, when the pandemic hit I had a chat with Daniel and Åsa Heedman about offering some online dance philosophy talks. I thought this approach would be great for them, both because I know it’s a topic they are passionate about, and also because I would personally be interested in this subject. It looks like they recently started this and I hope it’s successful. I think it’s great to diversify your offerings, even if you’re also teaching lessons.

Entertainment Value

Incidentally, I put artistic value in with entertainment. Your entertainment value could come in a lot of different forms, especially if you’re sharing lots of inspiring dance videos, including rehearsals, experimentation, and ideas. (Someone who shares wonderful, inspiring videos is Ramona Staffeld!)

If you’re funny, leverage that. Or if you are [or can learn to be] good on camera, that’s gold. Don’t be shy. Try it out This will add so much to any educational value you’re offering.

There’s an amazing case study to look at for entertainment value and that’s Live.Collegiate.Shag. They aren’t focused on Lindy Hop—though they do slip it in—but they’re definitely part of the greater Lindy Hop community and they are killing it! When it comes to leveraging social media for your brand, they’re hands down the most digitally successful swing dancers. Every week on Mondays they share a new dance video. Their videos are short, fun, and several have gone viral.

Live.Collegiate.Shag has got over 47.1K followers on Instagram and 101.9K followers on TikTok. To my knowledge, no other swing dancers have come close to those numbers. Few Lindy Hop brands have even broken 10K on Instagram. The next biggest looks to be Ksenia with 22.7K followers, then iLindy with 10.7K, then Pamela with 10.4K. (Please let me know if I’m missing anyone with a big following, as a marketer I find this stuff really interesting.)

Speaking of TikTok, it’s not my personal favourite platform by any means, for months I’ve been wishing it would dry up in importance the same way that Snapchat has mostly fallen out of marketing conversations. But the pandemic has fueled TikTok’s popularity. And by the way, if you haven’t checked it out yet, one of the biggest trends on TikTok is dancing! Yet Lindy Hop has hardly been tapped on there. Just be careful that you don’t go down a rabbit hole making content that you can’t monetize.

Live.Collegiate.Shag is primarily offering entertainment value and I’m defining their success in terms of #1 – offering consistently fun and entertaining dance content, and #3 – getting in front of the most eyes possible on a regular basis. When it comes to building a dance brand online, they have knocked it out of the ballpark. However, I really haven’t got a clear idea of how they’re monetizing their success. I know they get some free merch and they probably have some viral videos that they make a bit of money on, but I’m not sure what else they’re doing for consistent income.

Personal Value

Both your entertainment and education value definitely tie in with your personal connection value. Particularly for the international dancers who are well known in the community, do not underestimate the attractiveness and therefore value of people feeling personally connected with you. You are unique and your unique dance style and personality have helped you get this far. If you put yourself out there, it could be what saves you while the dance economy sorts itself out. The same thing goes for local community teachers and how you interact and market yourself within your smaller niche community.

Note to Dance Administrators

These examples focus on dance instructors, but I don’t want to ignore dance organizers. Though I was also a dance instructor, I have been more unique and skilled within the dance community as an organizer and administrator. If you’re a dance administrator on any kind of level, believe me; you have skills that offer value. The dance community has had a very hard time appreciating and also remunerating administrators. Most of this work is either unpaid or extremely underpaid. But you are the people who make it happen and you have skills!

I used my 15 years of experience running a dance school and organizing events to transition to running a successful marketing business. Take a good look at your skills and you’ll find more doors available to you than you may realize.

Delivery Methods: How Will You Deliver Your Product?

The other part to work out with your online offering is the delivery method. How are you delivering your product and how are people consuming and paying? Are you streaming? Is it a download? Is it live and interactive? Are you offering a subscription or a one-time purchase? How are people paying and conducting transactions?

You need to make your delivery both easy and also exciting and attractive to people. Whether that’s watching a pre-recorded video or interacting in group discussions or some other format, I think the options still needs to be explored. Especially for something like a philosophy talk which hasn’t been tried and tested the same way as online dance lessons. I’m not sure what the right format will be to maximize the interest and success.

I think that many of the teachers I’ve seen so far are underestimating the power of personal connection and interactive experiences. There are smart ways to scale interactive experiences to still make good money for your time investment.

Recap

So for everyone, figure out what you can offer. Figure out the best way to deliver it. And make sure it’s something that can actually make you some money.

What can you offer that’s enticing, what easy and inviting method can you use to deliver it, and are you offering value that people will actually want to pay for?

2. Monetizing Your Offer

At the end of the day, if you aren’t making any money you better be having a damn good time, or believe passionately in what you’re doing, because otherwise you’re expending a heck of a lot of energy without putting any food on the table. This has always been a problem for us in Lindy Hop well before the pandemic. It certainly was for me. And it could be an even bigger problem now.

You need an irresistible offer that people actually want to pay for. Do not underestimate the problem of partner dancing in a virtual format. Especially during the time of Covid-19. Just offering partner dancing online is extremely challenging; people don’t have partners, they’re alone, they’re lonely, they’re not motivated on their own. This is a period when Solo Jazz and spin offs related to solo work, whether it’s fitness, drills, exercises, routines, rhythm, and style could potentially be better received than partner dancing.

Remember, you need to make it clear and easy way for people to “sign up” and pay. These days people do not want to have to email you and arrange private payments. You’ll never know how many clients you lose because your system is unclear or cumbersome. People want an easy sign up method that uses their credit card or Paypal in just a few clicks; the less work they have to do and the more clear the user experience, the more money you can make.

Think about what you should charge. While you shouldn’t undervalue your offering, be careful about charging too much too. This is a tough time economically for everyone and a lot of people are going to have less disposable income. If you’ve got a scalable offer that isn’t directly a one-on-one use of your time, consider that a slightly lower price could bring in more people.

Scale your offering. Compare the work/time/energy/talent that goes into making your product vs. the amount of monetary return you’ll get from that offering.

One of the best options in any online business is to generate recurring monthly revenue rather than relying on one-off sales. This is one of the reason I coach new and aspiring online entrepreneurs to steer away from one-off projects like building websites and instead find ways to create ongoing monthly packages, like monthly marketing packages. Rather than just thinking about promoting single, individual classes, consider selling access to an entire series or better yet, a monthly membership.

Patreon has grown in popularity since Covid-19 and seems to be a reasonably straightforward way for many dancers and artists to secure recurring monthly income. If you’re feeling more ambitious, you can set up a subscription service through your website, but you should have enough content to justify that investment. The nice thing about a service like Patreon is that it takes care of this for you. It also helps people to understand that they’re contributing to you on an ongoing basis as an artist, rather than just buying a single commodity. Just keep in mind that this service suggests that you’re being patronized by supporters for your work and is a less of a formalized “business” setup, so it depends on the nature of your offer and what you’re trying to achieve.

If you’re offering one-off online events or classes, you could also use a ticketing system. At the time I’m writing this, there’s a deal on AppSumo for a ticketing system I use and recommend called EventsFrame. This is an amazing lifetime deal for $49USD that offers NO FEES ON TICKETS. I picked it up last time it was available and it’s a steal. These deals expire so if it’s available when you read this, act fast.

3. Marketing is Everything

This is already getting to be a really long article and I haven’t even gotten to the biggest part yet, the actual marketing. So as I reach this point, I’ve decided to split this into a 2-Part post.

In the meantime, if you’re itching to get a head start, feel free to check out my business marketing blog.

Part 2 continued HERE

Lindy Hop music *needs* drums

I posted this in a Toronto discussion after hearing a new band play at our Saturday dance in Toronto.

***

POSTED ON MONDAY, JANUARY 6th – 

I enjoyed hearing the new band on Saturday. They are very good and my following comment is not a reflection at all on the quality of the band…

But we *need* to have drums.

In Lindy Hop, you need to be dancing based primarily on the rhythm section and bass alone is not enough. At minimum you need bass and drums and piano is also considered part of the rhythm section even though the piano jumps between the melody and the rhythm. It’s even better to also have rhythm guitar when it’s a bigger band. But at minimum you need drums and bass.

For an occasional themed event, not having a drummer can work as a novelty, but there’s a real danger to getting in the habit of dancing to music that isn’t primarily based in the rhythm section.

We had this problem in the early 2000s and the dancing all turned into what became known as “wiggly hop” where we started to dance so much in the melody that we lost the rhythm section and the dance morphed into something else.

>>>Great band. I hope they’ll be booked again, but next time with a drummer.

***

ADDITIONAL COMMENT:

I had the privilege of helping out with a musicality class with Lennart Westerlund. I wish there was a recording of Lennart Westerlund talking about the rhythm section but you can see when it zooms in on the board what I’m getting at. And at its core, it’s critical that Lindy Hop is based on the rhythm section first and then “decorates” with the melodic instruments. Otherwise, the dance changes –

In case you missed the music lesson and you find his chart boring and hard to read, here is Lennart walking us though Flying Home’s musical structure. Edit: if FB muted the clip for you, just play your own Flying Home by Lionel Hampton and follow along! Interactive post!

Posted by Sing Yuen Lim on Sunday, March 17, 2019

AND A QUICK SCREEN GRAB:

Bryan Vandenberg reminded me of this terrific video, and has also voiced his rightfully strong opinion that rhythm guitar, in addition to drums, is a key foundation to swinging music. Note Wynton Marsallis, “The drummer provides the shuffle that is the foundation of the rhythm of swing.”

 

Wishing whoever reads this some extra rhythm-based Lindy Hop this week!

~Mandi

Roaring Twenties Events

For years we thought about how in 2020 it would be 100 years since the 1920s and that we would need to plan a big party. Well now the return of the ’20s is imminent and I’m doing just that! I’m the organizer of Roaring Twenties Events in Toronto and I couldn’t be more excited!

You can learn all about what I’m doing at roaringtwentiesevents.com

Get ready to party like the 1920s in the 2020s!

SATURDAY, JANUARY 18, 2020 – JOIN THE FACEBOOK EVENT:

The first event will be Saturday, January 18th, 2020 with the celebratory theme: Welcome to the ’20s! Think of it as a second new year’s eve bash; a jubilant spree to kick off the new decade. Click here for tickets!

And for any dancers in other cities who might like to do a similar event, I’ve already invested a lot in all the branding and would be happy to duplicate it for other cities if anyone would like a running start to throw their own 1920’s event.

 

 

 

Swedes in New York City

Somehow I didn’t get around to doing any kind of recap of Swedes in New York City here. I was just too busy!

The event has come and gone. It was a lot of work but very rewarding. Being able to connect students with some of my very favourite dancers in the whole world is so gratifying. The fact that the event also coincided with Norma Miller’s funeral was unexpected, emotional, but also cathartic.

This is my personal thank you message from the Swedes in New York City website:

It feels strange to write the usual thank you note about what we just did in New York City.

When we lost Norma Miller, everything changed.

All of the other stuff that happened the last few days was very nice but I would rather keep the emphasis on Norma and her legacy.

10 years ago we lost Frankie Manning and now we’ve buried Norma Miller just a short distance away. The parallels are uncanny. Now the “World Lindy Hop Day” title that we established 5 years ago on Frankie Manning’s birthday takes on new meaning.

Norma was an amazing woman and a part of our history. We will never forget her.

But it’s important to say some thank yous so here they are on a high level:

Mickey Davidson, John Biffar, Cynthia BrownLisa JacobsDaphna HarelKrister ShalmBarbara Bronx & The Harlem Swing Dance SocietyPaolo Pasta Lanna & Spencer Weisbond & Swing ReMixJulia LovingRonald Jones and swingwithusnyc.comChris LeeJennifer HempelChachi,Jocelyn Hassenfeld & family, Cynthia MillmanLana TurnerBuddy StevesElliott DonnelleyJeff Liu-LeycoAmy WinnJudy Pritchett, Daniel Heedman, Lennart Westerlund, Ewa BurakÅsa HeedmanMimmi Gunnarsson BringlövFredrik DahlbergDenise Minns-HarrisSandra SchulzCameron & Larry Schulz, Paul Grecki, Margaret Batiuchok, Zita Allen, Sing Yuen LimChazz Young & Michellene Young, Olivia and Jill at Lincoln Center…

…and most importantly Norma, Al Minns, and Frankie for giving us all purpose.

 

Panel: The Pivotal Role of Al Minns on Modern Day Lindy Hop

In partnership with Lincoln Center

Friday Teacher Introduction

Saturday Performance

Sunday Tribute to Frankie Manning

Videos of the panels coming soon…


**Norma Miller honored throughout the weekend**

For information about Norma Miller’s viewing, burial, and celebration of life on Friday, May 24th, click here

 

Dance Organizers & Gero Hajek

I’ve been thinking a lot about community organizers since Gero Hajek passed away.

In the dance community (and I’m sure in most communities) organizing is a labour of love. It’s not “thankless” but the level of thanks that you receive is never equal to the amount of work that you put into it. And that’s ok because people who organize are rarely motivated by that kind of attention. It’s not about being thanked. It’s about the deep satisfaction you get from creating something beautiful for other people to experience.

When you’re an organizer, you don’t experience events in the same way. To one degree or another, there’s always some level of pressure on you. You absorb that stress and you carry it with you out of love for the community and for creating magic for other people.

Every individual dancer in the community benefits from the work and the pressure that a small handful of organizers are shouldering. When you experience joy on the dance floor, someone has fostered the circumstances that have allowed you to experience that pleasure.

In Toronto, whether you’re a newer dancer or you’ve been around for a very long time, you are benefitting from work and love that a wonderful man named Gero Hajek put into dancing in this city.

What I’m trying to say is that in Toronto, we are all part of Gero Hajek’s legacy.

Thank you Gero.


February 14th, 2019

It’s with a heavy heart that I share the news that Gero Hajek, longtime president of the Toronto Swing Dance Society, passed away on February 8th. 

Tokyo Workshop, March 2019

This weekend I had the privilege of teaching workshops in Tokyo with Lennart Westerlund and Sing Lim. Lennart is an old friend and one of my most important dance mentors, and Sing is one of my dear friends and partners in crime from Frankie 100. It was a real treat to travel across the world and to share a great teaching experience with them.

 
 
 
 
 
View this post on Instagram
 
 
 
 
 
 
 
 
 

It was a pleasure to teach with my old friend and mentor, Mr. Lennart Westerlund, in Tokyo on Saturday and a jazz class with my pal and partner in crime, @sing_lim! #lindyhop #jazz

A post shared by Mandi Gould (@mandigould) on

Sing and I taught a jazz class together and then she and I alternated partnering with Lennart. I was lucky enough to participate in an excellent musicality class with Lennart… with comfortable seats and a white board!

Evening Group

Sunday Panel

We also participated in a panel discussion about Lindy Hop, which included three incredible Japanese guests. One was a Japanese jazz critic who attended a Marshall Sterns’ jazz music and dance lectures and lived in New York City. He even had the opportunity to attend Count Basie’s “breakfast and BBQ” jam sessions in Harlem. Another was the daughter a Japanese Broadway Tap Star who was friends with Fred Astaire and was very famous in Japan; he brought some Lindy Hop back to Japan at that time. And the third was the “Teddy Wilson” of Japan, a piano player who used to play boogie woogie for the GIs.

Thank you Hiro Yamada and Tokyo Swing Dance Society for organizing it, it was amazing event!

Sunday Evening Dance

Saint Savoy Shoes

My shoes have arrived!

I actually ordered a pair of Saint Savoy RIVIERA shoes that came in when I received my bag but I had ordered the wrong size. I was so nervous about them being small that I wore socks when I did my measurements and they ended up a size too big.

When I exchanged the shoes, I added another pair along too: WEST in black.

I’ve been waiting to invest it really great shoes in neutral black and white for a long time. For years I’ve been wearing character shoes, which were great when I had my studio, but I wanted something I could wear both on and off the dance floor.

I’m thrilled with the choices I made!

Unboxing my WEST & RIVIERA shoes from Saint Savoy

I did find that the Rivieras were a tiny bit tight/pinchy around the ball of the foot. Not to fear! My husband has cobbler tools and he helped me to very gently stretch them out a bit overnight.

A little pinchy

The WEST fit perfectly as is.

I’m really excited to take these shoes with me for my workshop in Japan next week!

View this post on Instagram

Happy feet. #saintsavoy #saintsavoyshoes #shoelove

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Unboxing & Review: Saint Savoy CARRYALL bag

I’ve just received my Saint Savoy CARRYALL bag in Magnolia and I love it!

Since Saint Savoy is a Lindy Hopper owned and operated business, I decided to make my first ever unboxing video. I’ve been thinking of ordering from them for a long time now and I know how helpful online reviews and videos can be so I thought I’d do a quick one of my own to help others.

Unboxing the CARRYALL bag!

Do you know about our CARRYALL bags? Watch this unboxing video with Mandi Gould as she takes her first look at the CARRYALL in Magnolia. This handbag is a harmonious merger of the timelessly elegant Kelly bag and an early 1920s bowling bag. Browse all our our bags here: https://www.saintsavoy.com/en/bags.html#SaintSavoy

Posted by Saint Savoy on Saturday, February 2, 2019

 

I needed a bag that wasn’t too big or too small; just right for going dancing in Toronto and staying over night. This bag seems to be the perfect size! It’s got the compartment for dance shoes on the bottom and with my size shoes, there’s some wiggle room to spare. And up top there’s enough room for all my other stuff I would need but without it getting oversized like a gym bag.

It’s the perfect size for my wallet, phone, ipod, a few cosmetics, and a little bag for a change of blouse and underwear.

I really like the ventilation holes at the bottom of the bag. I always air my sweaty shoes out when I get home but this is great in case you forget or you won’t be home for a long time. I would still put my shoes inside a soft shoe bag inside the bag so it doesn’t get dirty. I would put a sweaty blouse or tee in the bottom too after wearing it. So I’d keep the clean stuff up top and after wear put it down below.

The zippers and leather are very high quality but a bit stiff from being brand new. I can tell they’ll soften up and that it’s a solid item made to last.

The colour is even better in person that I had hoped. Burgundy and salmon; really lovely. Coincidentally I have a wallet in the same shade of pink so it was obviously meant for me.

I was also worried about the bag being heavy. Sometimes bags are heavy before you even put anything in it! Not so with this bag. The box it came in was also light, despite including both this bag and a pair of shoes! That was a big relief.

I was also concerned that I might get dinged with a customs charge when it arrived in Canada but I didn’t. Hurray!

I also ordered a pair of Riviera shoes with this and they arrived and are beautiful but I’m going to exchange the size. I was so worried about them being too small that I sized up from my usual size and that was a mistake. So I’m sending them back for a 39 (instead of a 40) which is an 8 in North American sizing. I’m also ordering the West in Black and she has a line of flats coming out soon that I’m excited about.

Super happy with this bag! It’ll be perfect for all my Lindy Hop events. 🙂

 

Somewhat recent social dancing videos

As I’ve been preparing to teach a workshop in Tokyo in March (yay!) I started to realize that I don’t have much recent dance footage of myself. There are lots of cameras around at events these days so I’ve started to try to dig up some videos so I have some reference point.

Social dancing with Bryan – Winter 2019

 Social dancing with Riz – Fall 2018

“Lindy Bomb” in Vienna with Geoffrey, Sing, and Leah – June 2018

The party is on…

Posted by Andreas Chiou on Monday, June 25, 2018

Dancing with Krister – January 2018

Dancing with Bryan – Spring 2017

Article: ÅSA HEEDMAN: ”CUTE AND CUDDLY IS NOT FOR ME”

Some thoughts about following –

I’ve been thinking a lot about what Åsa said in this article since I read it last night. Whenever I see LH following that gets me really excited, it’s assertive, musical, and playful. It has a strong voice. It’s almost never “cute” that inspires me. So why do I let these little dainty things creep into my own dancing?

I suppose sometimes it can be fun to dance in a dainty/cute way, but truly it’s not as fun as the assertive dancing that I prefer. I think it’s just another of the many trends that creeps into our dancing. So this is something else I’ll be paying attention to in my Lindy Hop in 2019.

Click here to read the article.